Telesales Consultant (Term-Time Only) – HarperCollins

Purpose of the Role

To sell the Collins portfolio to existing and new customers through telesales activity in designated sector/territories.

This role is based in our Honley office.

Hours of work: 5 days per week, 37.5 hours per week (term time only)

Key Responsibilities

• Be responsible for contacting UK education establishments to generate leads, opportunities and sales across the Collins Portfolio to achieve sales and financial targets.
• To develop and maintain a good knowledge and understanding of curriculum requirements and the Collins Portfolio.
• To be responsible for a sales territory, pipeline generation/management, maintenance of accounts, and related administration.
• Ensure the calls are to the agreed customer profile in regards to Collins products and specific marketing campaigns.
• Be responsible for gathering and recording the required customer data and accurately using the CRM system to record and update all information required.
• To attend regional/national training days and conferences when necessary

Experience Required

• Experience of telesales
• Experience of working to targets and deadlines
• Knowledge, experience and understanding of the UK education system
• Ability to assimilate and communicate a broad portfolio of products

Skills Required

• Confident in using telephone and have an open and engaging manner
• Self-motivated, organised and capable of operating to a specific brief.
• Quickly adapt and adjust to changes in focus/campaigns as the business needs require
• Strong planning and organising, prioritising skills
• Computer literate (good understanding of MS applications)
• Numerate and literate
• Can do attitude
• Flexible
• Pro-active
• Tenacious

Benefits 

• Hybrid working model (3 days in the office)
• Enhanced pay for maternity, paternity, adoption and shared parental leave
• Private healthcare cover and life assurance
• Free access to HeadSpace, employee assistance programme (24 hour helpline), mental health first aiders, and a wellbeing portal
• Season ticket loans (from day 1 for entry level) and cycle to work scheme
• Relocation Rent Support Loan
• Employee networks: HC All In (open forum), Elevate (for ethnic minority colleagues), HarperParents, Menopause at Work, Pride at HC, Social Mobility Network and Neurodiversity at Work
• Unlimited training on our Learning and Development portal, management courses (up to MA level) and mentoring programmes
• Virtual GP and eyecare vouchers
• Gym membership discount
• Onsite physiotherapy (London only)
• Charitable donation matching and 2 volunteering days
• We’re a certified Carbon Neutral company
• Green Electric/Hybrid Car Benefit Scheme (salary sacrifice)
• With Trees for Life we plant a tree in the Highlands of Scotland for every permanent hire
• Free e-books and audiobooks, digital newspaper subscriptions and discounts on books
• Retail discounts
• Onsite prayer room

If you wish to discuss anything regarding this position and/or your application to this role, please reach out directly to [email protected] with subject heading ‘Vacancy Query’ plus the job title and we will aim to get back to you within 5 working days.

Please note, if you are interested in the role you would need to submit your application via Applied. We do not accept email applications.

APPLY HERE