THIS POSITION IS NOW CLOSED
Due to the continuing growth of Lu’s Place, we have a number of part and full-time Shift Manager positions available for an immediate start.
This is an exciting opportunity to join a new team, work in a modern venue and contribute towards building our reputation within the local community.
We are looking for respectful, customer-focused, enthusiastic, and hardworking individuals to join our team who will be flexible and take responsibility for the day to day running of Lu’s Place.
CAFÉ OPENING HOURS
Various part and full-time positions available with shifts allocated between 09:00am and 05:00pm Wednesday to Monday with occasional evenings for private hire events.
THE PEOPLE
You will:
Have experience of managing a team (desirable)
Have experience of working within a busy catering environment and/or dealing with customers face-to-faceHave bar and barista experience (desirable)
Have a passion for customer service including customer awareness and be confident in dealing with complaints and difficult situations
Be highly reliable, trustworthy, and time consciousBe authoritative as and when requiredA ‘get things done’ attitudeBe extremely hands on to support the kitchen and bar teamBe computer literate and have experience of using a booking system (desirable)Be confident in running end of day reportsBe willing to undergo any training required to assist with your role
ROLES & RESPONSIBILITIES
Manage the front of house team whilst delegating necessary tasksOversee the day-to-day operation of the shiftDeal with any complaints or difficult situationsTake orders via our electronic cloud-based ordering systemMake hot and cold beveragesServing food and drinksClearing tablesHave extensive knowledge of our menu and the ability to make recommendationsProvide detailed information regarding ingredients and potential food allergiesOperating till and card payment systemPot washing if requiredClean and maintain customer areas to company standardsComplete daily cleaning tasksEnsure food safety/COVID-19 hygiene complianceStock replenishment and control throughout day whilst reporting any low-level stock to the Managing DirectorBe a responsible key holderTaking bookings over the phone and via emailResponding to all enquiries and reviews where applicableWorking alongside and regularly report to the Managing Director
SCHEDULE
Various part and full-time positions available with shifts allocated between 09:00am and 05:00pm Wednesday to Monday with occasional evenings for private hire events.
BENEFITS
Competitive rate of payTeam discountHoliday allowancePension contributions (if eligible)Team outings
APPLICATION PROCESS
Please email a copy of your up-to-date CV together with a covering letter outlining why you feel you are a fit for our team to Meg at meg@lusplace.co.uk
**Please submit your application as soon as possible as the vacancies will close to new applications when a sufficient number have been received**
Please, add “as seen on Holmfirth Info” within your application.