Elmwood Family Doctors
The closing date is 24 September 2023
We are looking for a Receptionists/ Telephonist’s to join our team.
Working 21.5 hours per week on the following shift pattern:
- Monday: 1 pm – 6 pm
- Tuesday: 12 pm – 6 pm
- Wednesday: 3 pm – 8 pm
- Friday: 1 pm – 6.30 pm
If you are motivated to make a meaningful contribution to the provision of high-quality healthcare in your local area and work well in a team, this may be the role for you.
The role will be, split across our two sites with varied tasks and a competitive rate of pay.
Main duties of the job
The role involves assisting patients, booking appointments, responding to queries and signposting to appropriate support. This is largely done through telephone assistance, but also includes face to face patient service on the reception desk. The successful candidate will spend part of each shift working in our telephone room with a team of friendly colleagues who will provide ongoing support alongside training. A strong customer service background and ability to work well within a team is essential.
The role also involves administration work, which includes registering new patients, updating patient records, and processing referrals, samples and repeat prescriptions. Although full training will be provided, excellent IT skills are essential and some experience in administrative roles would be beneficial.
The successful candidate will be a people person, a good communicator and a team player. They will be highly motivated, organised and efficient. Experience of working within a similar role in NHS care would be beneficial, but not essential.
If you feel that this could be the right role for you, we would love to hear from you.
Elmwood Family Doctors is a large, modern GP Practice with an excellent reputation for patient care. We are split across two sites. Our large Holmfirth site has excellent facilities and offers a wide range of services. Our Meltham site is conveniently located in the heart of the local village community. We offer a full range of healthcare services to approximately 15,000 patients across both sites.
Our staff work hard to make sure our patients receive a caring, courteous and professional service; including during busy periods and times when our patients may be feeling worried or in need of additional support from us. This takes dedication from all of our staff, including our busy Reception team who are in regular contact with our patients. If you are motivated to make a meaningful contribution to the provision of high-quality healthcare in your local area and work well in a team, this may be the role for you.
To apply for this position please visit the following link, please add “As seen on Holmfirth.Info” within your application, thank you