Insurance Service Advisor – NFU Mutual, Honley

Insurance Service Advisor for NFU Mutual Honley Agency  

Location: Honley, Holmfirth  

Closing date: 31st March 2022 

The Role:

As one of the UK’s leading general insurance and financial services companies, NFU Mutual has been meeting our customers’ needs for over 100 years. 

Based at our Honley agency, this is a fantastic opportunity for a positive, friendly, customer-focused candidate looking for opportunities within the Insurance and Financial Services Sector. 

Your role will include handling existing motor, personal and commercial insurance policies for our current customers as well as initiating policies for clients new to NFU Mutual. You’ll apply your excellent, professional telephone manner to deal with any queries and to build long-term relationships with our loyal customers. With your flexible approach, you’ll provide administrative support and perform other office duties as required with ‘can-do’, pro-active enthusiasm. 

Previous experience is desirable but not essential although you will be expected to bring a positive, people-orientated approach to everything you do. Above all though, you’ll relish the challenge of being part of a truly customer-focused team. In return, you can expect full training in order to become licensed to sell NFU Mutual products in a friendly and supportive environment. Due to the expansion of our business, there may be progression opportunities in the future for the right person. 

Ideally, we are looking for a candidate who has (but not essential) – 

  • Experience working with customers over the telephone and face to face 
  • Used Microsoft 365 and sales support systems 
  • Good organisational skills and a problem-solving mentality 
  • The ability to communicate confidently and effectively 
  • A minimum of 5 GCSEs (or equivalent) including Maths and English at Grade C or above 

The salary will be dependent on experience. 

The position is full-time standard office hours, 9:00 am – 5:00 pm, Monday to Friday with 20 days holiday plus bank holidays increasing with length of service. 

Successful candidates will be required to attend training courses arranged and run by NFU Mutual and pass the relevant licensing qualifications within an agreed timeframe. 

For further information, please contact Matthew Gummerson on 01484 664119 or email your CV to 

Advert closing date: 31 March 2022 

Please note, you will be employed by an Agent of NFU Mutual and not by NFU Mutual directly.

Please, add “as seen on Holmfirth Events” within your application.

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