Join our team as our host & transform moments into memories for our guests!
Passionate about ensuring exceptional guest experiences? This role is for you!
Key Details:
- Weekend-focused role (Friday/Saturday/Sunday availability required)
- Flexibility expected on Wednesday to Thursday
- 35 hours per week
- Responsibilities:
- Address guest questions, needs, and desires promptly and effectively
- Anticipate and fulfill unstated guest needs
- Coordinate arrivals and departures, ensuring personalized service for all guests
- Manage communication between guests and team
- Promote amenities, conveniences, and events
- Analyse customer feedback and suggest improvements
- Build relationships with regular guests
- Collaborate with the team to enhance guest profiling
- Respond to all reviews with care and punctuality
Benefits:
- Enjoy a 3-4-day workweek for optimal work-life balance.
- Take advantage of paid breaks and shared tips.
- Benefit from pension contributions for long-term financial security.
- Access mental health support to ensure your well-being.
- Recharge with up to 28 days of holidays annually.
- Spend Christmas Day and New Year’s Day with loved ones as we’re closed.
- Convenient free onsite parking available.
- Indulge in discounted food and drinks.
- Experience additional perks throughout the year.
How to Apply:
If you’re excited about this opportunity, please send your CV and a cover letter to liv@devour.org.uk
We’re eager to hear why you’re interested in joining our team at Devour.
We appreciate your interest; however, only successful candidates will be contacted.
Experience and qualifications in a similar role are required.
Pay will be adjusted based on experience and qualifications.
