Credit Controller (Insurance) for NFU Mutual Honley – JR Nobles and MJ Gummerson
Location: Honley, Holmfirth
Closing date: 14th July 2023
Introduction to NFU Mutual:
NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices.
About the Agency:
As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for.
An opportunity has now arisen within the Honley Agency for a part time Credit Controller.
The Role
Your role will include handling accounts / billing queries for motor, personal and commercial insurance policies for our current customers as well as clients new to NFU Mutual. You’ll apply your excellent, professional telephone manner to deal with any payment / account queries and dispatch of documentation. With your flexible approach you’ll also provide administrative support and perform other office duties as required with ‘can-do’, pro-active enthusiasm.
Previous experience is desirable but not essential although you will be expected to bring a positive, people orientated approach to everything you do. Above all though, you’ll relish the challenge of being part of a truly customer-focused team. In return, you can expect full training in a friendly and supportive environment.
About you:
- Experience working with customers over the telephone and face to face
- Experience in a Credit Controller role
- Used Microsoft 365 and sales support systems
- Good organisational skills and a problem-solving mentality
- The ability to communicate confidently and effectively
- A minimum of 5 GCSEs (or equivalent) including Maths and English at Grade 4 or above
The salary will be dependent on experience.
The position is part time – working within normal office times (hours negotiable to suit), Monday to Friday with 20 days holiday plus bank holidays increasing with length of service.
Successful candidates will be required to attend training courses arranged and run by NFU Mutual and pass the relevant licensing qualifications within an agreed timeframe.
For further information, please contact Matthew Gummerson on 01484 664119 or email your CV to matthew_gummerson@nfumutual.co.uk adding “As seen on Holmfirth.Info”, thank you
Advert closing date: 14 July 2023
Please note, you will be employed by an Agent of NFU Mutual and not by NFU Mutual directly.
