Job description – Aftersales Administrator
We are an award-winning family run business with over 25 years of experience in the outdoor leisure industry and a reputation for providing excellent customer service.
We are now looking to expand our team with a strong administrator from a customer service background to join our Aftersales Department based at our HALIFAX site. (Formerly Richard Baldwin Motorhomes, Wakefield Road, Copley). The same role may also be available at our HONLEY site.
We are looking for an enthusiastic and dedicated person, who can communicate effectively with both customers, suppliers, and other members of the Peter Roberts Team.
Duties
- 1st point of contact for customer contacting ‘aftersales’
- Maintaining the workshop diary
- Booking in vehicles for aftercare work
- Working with manufacturers on warranty claims
- Preparing estimates/Creating invoices
- Liasing with workshop technicians plus both the sales and parts departments
- Updating management information system on daily basis
Skills Required
- Excellent IT skills required – Working knowledge of Excel a must!
- Attention to detail and accuracy are essential
- Strong communication skills, both written and verbal
- Ability to prioritise and organise the workload
- Self-motivated when necessary but also an effective team member
Remuneration
- Immediate Start Available, Permanent – Full-Time Role
- Salary £26,000- £28,000 based on qualifications and experience
- Company Pension Scheme
- Corporate clothing supplied
- Free on-site parking
- Opportunity to take a break in one of our motorhome hire vehicles
Please apply with a CV and covering letter specifying your preferred location (Halifax or Honley) to Jane Davison at jane@prmhd.co.uk Please add “As seen on Holmfirth.info”, when applying, thank you
