Telesales Consultant (Term-Time Only) – HarperCollins

Purpose of the Role

To sell the Collins portfolio to existing and new customers through telesales activity in designated sector/territories.

This role is based in our Honley office.

Hours of work: 5 days per week, 37.5 hours per week (term time only)

Key Responsibilities

  • Be responsible for contacting UK education establishments to generate leads, opportunities and sales across the Collins Portfolio to achieve sales and financial targets.
  • To develop and maintain a good knowledge and understanding of curriculum requirements and the Collins Portfolio.
  • To be responsible for a sales territory, pipeline generation/management, maintenance of accounts, and related administration.
  • Ensure the calls are to the agreed customer profile in regards to Collins products and specific marketing campaigns.
  • Be responsible for gathering and recording the required customer data and accurately using the CRM system to record and update all information required.
  • To attend regional/national training days and conferences when necessary

Experience Required

  • Experience of telesales
  • Experience of working to targets and deadlines
  • Knowledge, experience and understanding of the UK education system
  • Ability to assimilate and communicate a broad portfolio of products

Skills Required

  • Confident in using telephone and have an open and engaging manner
  • Self-motivated, organised and capable of operating to a specific brief.
  • Quickly adapt and adjust to changes in focus/campaigns as the business needs require
  • Strong planning and organising, prioritising skills
  • Computer literate (good understanding of MS applications)
  • Numerate and literate
  • Can do attitude
  • Flexible
  • Pro-active
  • Tenacious


  • Hybrid working model (3 days in the office)
  • Enhanced pay for maternity, paternity, adoption and shared parental leave
  • Private healthcare cover and life assurance
  • Free access to HeadSpace, employee assistance programme (24 hour helpline), mental health first aiders, and a wellbeing portal
  • Season ticket loans (from day 1 for entry level) and cycle to work scheme
  • Relocation Rent Support Loan
  • Employee networks: HC All In (open forum), Elevate (for ethnic minority colleagues), HarperParents, Menopause at Work, Pride at HC, Social Mobility Network and Neurodiversity at Work
  • Unlimited training on our Learning and Development portal, management courses (up to MA level) and mentoring programmes
  • Virtual GP and eyecare vouchers
  • Gym membership discount
  • Onsite physiotherapy (London only)
  • Charitable donation matching and 2 volunteering days
  • We’re a certified Carbon Neutral company
  • Green Electric/Hybrid Car Benefit Scheme (salary sacrifice)
  • With Trees for Life we plant a tree in the Highlands of Scotland for every permanent hire
  • Free e-books and audiobooks, digital newspaper subscriptions and discounts on books
  • Retail discounts
  • Onsite prayer room

If you wish to discuss anything regarding this position and/or your application to this role, please reach out directly to with subject heading ‘Vacancy Query’ plus the job title and we will aim to get back to you within 5 working days.

Please note, if you are interested in the role you would need to submit your application via Applied. We do not accept email applications.


The Latest Holmfirth News & Info

Featured Advert

Other Holmfirth News Stories

Check Out Another…

Skip to content