Service Coordinator – Rosenbauer

The company:

Rosenbauer UK Limited, part of the Rosenbauer Group, supplies and maintains front line fire vehicles and fire-fighting equipment throughout the UK.

The role:

We require a Service Coordinator to assist the Service Department with the day-to-day coordination of vehicle and equipment servicing.  The role will involve liaising with customers and suppliers to ensure that maintenance and service call outs are dealt with in a timely, efficient and effective manner.

  • Scheduling of service works
  • Coordinating travel (Hotels/Flights/Ferries etc)
  • Receive and respond to inbound calls/emails both internal and external
  • Ordering parts and materials
  • Undertake general admin duties

Required skills:

For this position we require someone who is an excellent communicator with strong customer service, IT skills and a passion for problem solving.  Due to the nature / type of service work that needs coordinating, some engineering qualifications would be beneficial, but not essential.  No prior experience of working in a similar industry is required, full training will be provided on the job.

  • Strong IT skills essential
  • Data accuracy
  • Excellent customer service
  • Good geographical knowledge
  • Stock management

The Person:

  • Able to use own initiative and enjoys problem solving
  • Well organised with attention to detail
  • Confident communicator 
  • A thirst for knowledge

The package:

Permanent / Full-time Role

Salary – up to £27,000 per annum

37 hours per week

25 days holiday allowance per annum plus stats (increasing with service)

Company Pension scheme

If you feel you have the skills required for this role please apply with a covering letter and your CV to nina.robertshaw@rosenbauer.com

The closing date for applications is 30th June 2024

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