Company Description
InXpress is an international shipping and freight consulting firm and authorised sales partner for courier companies like DHL, TNT, UPS FedEx and others, Since 1999, InXpress has become one of the world’s largest franchisers of express parcel delivery and transportation services. Offering unique shipping solutions for SME customers with exclusive bulk buying rates, InXpress provides personalized customer service and innovative technology solutions.
Role Description
This is a full-time hybrid Account Manager / Customer Service role located in Honley, with the option for some remote work. The Account Manager / Customer Service representative will be responsible for managing client accounts, providing exceptional customer service, handling shipping inquiries, and offering tailored shipping solutions to meet client needs.
Qualifications
- Customer Service and Account Management skills
- Strong communication and interpersonal skills
- Problem-solving and decision-making abilities
- Knowledge of international and domestic shipping practices
- Experience with CRM software
- Ability to multitask and prioritize tasks effectively
- Previous experience in the logistics or shipping industry is a plus
To apply, please email your CV and cover letter to craig.simpson@inxpress.com
