Vacancy – Part Time: Customer Service Advisor
‘To assist in providing a First Class Service, to our customers’
Vacancy Description
You will be working within our friendly Customer Services Team, where you will be helping, assisting and guiding our customers.
The role involves speaking to customers predominantly on the phone, or when required, face to face. There will also be general office administration duties, so excellent computer skills are required. You will be taking orders on the telephone, and dealing with incoming email enquiries on a daily basis. As we are a small, family run business you must be able to work within a small team, as well as being able to multi-task and show attention to detail. Due to the nature of our business we are looking for individuals who are kind, caring & are able to show empathy and understanding.
Your duties will include:
- Answering phone calls
- Replying to emails
- Advising Customers on product choices – Full training will be given
- Liaising with suppliers for stock information
- Ability to use Excel & Word Proficiently. Knowledge of Shopware is preferable.
- General Office Administration
Hours: Working Week: Monday – Friday 9am – 3pm
Vacancy Location: Slaithwaite, HD7 5BB
If you are interested, please email becca@simplywigs.co.uk
Please, add “as seen on Holmfirth Info” within your application.
